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Our Customers
We give specialist claims advice and assistance to Insurers, Insurance Brokers and their clients, local authorities, utilities and corporate clients.
Insurers/Capacity Providers
We work with a number Lloyds Syndicates, Insurers/capacity providers and some of the large composite Insurers on specific schemes or portfolios.
We have extensive experience managing all types of property claims for our clients, including complex and large losses. Our service levels remain consistent regardless of the size or complexity of the claim. Every claim receives the attention, time, and resources necessary to ensure it is resolved efficiently.
We pride ourselves on being flexible, swift, and a offer a tailored service that larger firms simply cannot match.
MGAs
It's essential to ensure that your claims are a priority for the adjusting firm managing them.
Many Managing General Agents (MGAs) find their claims lost in a sea of cases on the desk of an adjuster at a large firm, where the adjuster's focus may not be on the claims from smaller or niche MGAs.
At TopMark, we specialize in collaborating with Managing General Agents (MGAs). We understand the dynamics and relationships among MGAs, Insurers, Third Party Administrators (TPAs), and brokers. Our comprehensive services cover all MGA claims, ensuring that each claim receives the attention and technical detail it deserves.
Brokers
Ensure that a negative claims experience doesn’t jeopardize the strong relationships you've built with your key clients.
We collaborate closely with Brokers who nominate us to Insurers, serving as loss adjusters for specific schemes and portfolios. You may be surprised by how many Insurers eager to support these nominations to strengthen their relationship with you.
When you choose TopMark, you can be confident that your clients' claims won’t slip through the cracks, be mishandled, or cause unnecessary aggravation at the next renewal.
For Broker-led nominations, we establish clear expectations with all parties at the start of the contract, often operating under Delegated Authority, ensuring a seamless claims experience for everyone involved.